1. Introduction
At AdsConnexus, safeguarding your privacy and personal information is our top priority. This Privacy Policy describes how we collect, use, disclose, and safeguard your data when you access our platform. By using our services, you agree to the practices outlined herein in accordance with global data protection laws including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Information We Collect
- Account Information: name, email address, job title, and company name
- Authentication data: encrypted login credentials and 2FA tokens if applicable
- Social Media Content: messages, metadata, post data, and media from connected accounts with your consent
- Usage Data: IP address, browser type, referring URLs, pages visited, time spent
- Device Information: operating system, device type, language settings
- Cookies and Tracking Technologies: session IDs, preferences, and analytics tags
3. Legal Basis for Processing
- Consent: When you explicitly agree to data processing (e.g., connecting a social account)
- Contractual Necessity: To fulfill obligations related to your use of our services
- Legitimate Interest: For platform improvement, fraud prevention, and analytics
- Legal Obligation: When required by law or government authorities
4. How We Use Your Information
- To deliver, maintain, and enhance the functionality of AdsConnexus
- To generate and automate AI responses to your social media interactions
- To provide insights, scheduling tools, and AI-powered recommendations
- To contact you with account notifications, product updates, or security alerts
- To comply with legal obligations and enforce our Terms of Service
5. Sharing and Disclosure of Information
We do not sell your personal data. However, we may share your data in the following cases:
- With service providers (e.g., cloud storage, analytics, customer support) under strict confidentiality
- With integration partners (e.g., Meta, LinkedIn, X) to provide authorized functionality
- In the event of a business transfer, such as a merger or acquisition, with prior notice
- To comply with legal obligations, enforce rights, or prevent fraud and abuse
6. International Data Transfers
Your data may be transferred to and processed in countries outside your own, including countries that may not provide the same level of data protection. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place for such transfers.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy. Inactive accounts may be anonymized or deleted after a defined retention period unless legal obligations require otherwise.
8. Your Rights and Choices
- Right to Access: You can request a copy of your personal data
- Right to Rectification: You can correct inaccurate or incomplete information
- Right to Erasure: You can request deletion of your data
- Right to Restriction: You can limit how your data is used
- Right to Object: You may object to processing based on legitimate interest
- Right to Data Portability: You can obtain your data in a machine-readable format
- Right to Withdraw Consent: You can revoke your consent at any time
9. Cookies and Tracking
We use cookies and similar technologies to provide personalized experiences, analyze traffic, and improve our platform. You may manage cookie preferences via your browser settings or in-app cookie banner.
10. Security Measures
We employ industry-standard security protocols to protect your data. These include HTTPS encryption, access controls, secure hosting, regular audits, and vulnerability assessments. However, no system is 100% secure, and we encourage responsible usage and strong passwords.
11. Children’s Privacy
AdsConnexus is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
12. Updates to This Policy
We may periodically revise this Privacy Policy to reflect changes in our practices or legal obligations. We encourage you to review this page regularly. Major changes will be communicated via email or platform notification.
13. Contact Us
If you have any questions, concerns, or data requests, please contact our Data Protection Officer (DPO):
support@adsconnexus.com